Protractor

In the priority screen under the Technician tab, any "On Hold" work should be shown at the bottom but work hours should not be calculated in the tech "W" or "R" time. This allows the tech to see what happened to work orders where there is a hold because of waiting on parts or authorization.

Heartland Tire / Josh. Add a note field to the work order -> Quick Edit menu

Would like the ability to charge or exempt in the other charge rules based off of what labor rate is being used

Would like the ability to see VIN and other registration in the scheduler as it does not show the VIN on the scheduler view.

attaching a pdf to a work order would be amazing so we can attach alignment results to the work or or pre post scans

Add an optional “suggested companion parts” prompt when adding parts to an estimate/work order, similar to how packages can trigger add-on recommendations. Example: when a drain plug is added (06L…), Protractor prompts “Add matching crush washer (06K…)?”, with a one-click add option. This should be configurable (on/off), support part-to-part relationships (one-to-one and one-to-many), and reduce missed hardware/seals that commonly accompany core parts.

When opening a History Invoice from the History tab at the bottom of a Work Order, being able to navigate back to the Work Order tab to copy information (Oil capacities, part number for oil filter, oil type, and so many more things). Currently, if there is a history invoice open, the screen behind is completely locked out (even to move out of that Work Order)

There needs to be a way to require vehicle colour be selected when creating new vehicle contacts. It would greatly help when printing key labels as it would ensure the labels always have the vehicle colour present.

The inventory transfer screen to have the grid column in it like in the inventory view, it does not have this or a column chooser.

So we are noticing more and more huge discrepancies in labor times between whats listed in prodemand and what the sytem is pulling up. Also huge difference in time between ALL Data And Identifix and Protractor with protractor being consistantly lower. One Job was almost a 5 hour difference.