Protractor

In the last month, when we input customer's contact info in contacts or via scheduler or work order, address says information in address already exists, do you want to change it - even if it is a new customer with blank info. When we provide the city, state and zip, the message will come up. Clicking yes or no may change to an entirely new city and state and zip or not. We have to change fields over and over until Protractor gives in and allows the city and state and zip we want. This needs to change ASAP so that what we type in stays until we change it.

It would be beneficial to be able to set a default e-mail subject and messages for invoices, work order authorizations and estimates, that includes form fields such as invoice number, customer name, vehicle details, unit number, etc. We have fleet customers that can receive several invoices per week, or dozens of emails per week during tire season, and they would appreciate if the subject line/ body included key details so they can easily identify which vehicle the invoice relates to. Now the service team has to manually include all these details.

It would be invaluable if the prioritization screen automatically updated and did not require refreshing. This will allow our foreman to update the screen for the technicians to show what their next project is and allow them to see this update in real time.

It would be nice to be able to reconcile the cash drawer to balance as we do with our bank accounts.

In vehicle specs can we please have differential Specs

Expand the capabilities of text boxes so that techs and advisors can adjust spacing, font etc. for more professional and easier note taking. i.e. bullet point notes, spacing etc.

Currently if you do a DVI from a Tablet ( Surface Pros ) when you try to add a picture it's opening a file explore window to upload a saved photo. Can we Change this to open the Camera App to capture and attach the photo. Just like if you were doing the DVI from your phone?

It would be helpful if there was a way to merge w/o's when 2 have been created in error for the same client...especially after parts have been entered.

Would like the ability to scan parts and have them added into inventory. Through or a scanner or QR code.