Protractor

Time Clock Statistics Extended Report - Would like the charge back column added to this report. The proficiency % calculation does not remove the charge back hours in it's formula. I think this makes the proficiency number incorrect or at least does not give the full picture. IF the charge back number was in this report, we could make another calculated column showing the NET PROFICIENCY of each tech. Can not find in any other report were the attendance, labor hours and charge back hours are all reported together. If you have a lot of charge back hours it would also allow to to determine how the techs efficiency percentage may also be the caused of the charge back hours.

We’ve set up a nice Dashboard in Enterprise to view side-by-side performance for all 3 of our locations. But there’s a problem: The sales number is inaccurate and does not match the Dashboards we’re have set up at Location level. The column chooser does not give the option to select “Total Sales before Tax.” It’s not great for our upper-level management team to think our stores actually performed better than they did bc the ENT Dashboard is reporting Tax as part of Sales!

When running audits it would be nice to be able to just double click an invoice and open that item to review its content. The drill down doesn't give the details needed.

Would like to be able to email the employees their pay stubs directly from Protractor.

Looking for the ability to change the Subject of Emails being sent with things like BULK statements. "Receivable Statement" is to generic for clients I would like to add my company name and or month. Also it is my Receivable Statement but I am emailing my client who sees it as an Accounts Payable Statement!

Service Advisor and Technician are not available on the column chooser for the "Scheduled Work List" Report.

We'd like to allow our front counter staff access to sales reports, but not give them the ability to dump all customer names, phone numbers, emails, etc into excel files. The current permissions (or lack there of) present a major data loss risk that many shops are not even considering.

When creating/editing a report or widget, having access to select (from all operands within Protractor) which operands to use to create truly customizable and accurate calculated values. At this time, each report has a specific, non-adjustable set of operands. This makes some desirable calculations impossible to create.

This report would have parameters like filter by user, date range, choice of account, etc. Kind of like when you use the Audit Trail feature a pop-up appears to show who last modified the transaction. But with the report you would have more flexibility, less information and a better view. There could be a drill-down option as well so that you can see the entire transactions. Reviewing the "Bank Account Transaction" report has what I am looking for, but it's missing a few key things like the information that pops up when hovering a record in the Audit Trail Line. "created by, modified by and what time etc." This would be helpful when looking for errors as to when and who created the transaction. A report would also allow me to export to manipulate further and/or print.

Protractor reports need to be formatted into nice presentation reports like Quickbooks reports are formatted. Quickbooks online even creates report cover pages. It is always necessary to export and format so I have reports that are professional looking and easier to read. It is extra work I'd prefer to not have to do. Also, we should be able to have the option to print the drill down information into reports. Be able to create Year to Year comparison reports, charts. The balance sheet, income statement, trial balance and audit trail reports print out nicer.