K
Ken Anderson
Agree with the confusion caused to our customers.
Here are - just a few - of the other "Receivables Statement" related feedback. It seems a rather common topic. (Candidates for possible merging?)
https://ptr.canny.io/ptr/p/receivable-statement-details
https://ptr.canny.io/ptr/p/statement-column-options
https://ptr.canny.io/ptr/p/email-invoices-with-statement
https://ptr.canny.io/ptr/p/invoice-number-on-receivable-statement
https://ptr.canny.io/ptr/p/option-to-base-receivable-statement-off-of-posted-date
https://ptr.canny.io/ptr/p/statements-improvement
https://ptr.canny.io/ptr/p/customer-statements
https://ptr.canny.io/ptr/p/ar-statements
https://ptr.canny.io/ptr/p/option-to-send-transaction-details-on-statements
F
Fay Porter
So far the "solution" is to disable the column. Which is no fix at all. The column is useful if only the total were correct. ugh!
Sales OKTire
I brought up this issue over 3 years ago when I went with Prot. They haven't fixed or revised it!! the aging is not accurately as well. customer takes 2 months to pay the bill instead of 30 days
Nicole P
Agreed, our statements confuse customers and of the dozens I receive from our suppliers, none read like this. I have seen this concern on here before, be nice to merge them.
M
Marion Peters
Agreed
L
Lori
Agreed! I don't like the 'future' column either. How about just put it in the 'current' column.
Fay Porter
The 'Amount' column total in our new statement layout is creating discrepancies and causing customer confusion. Due to how applied payments and negative balances are handled, the 'Amount' column total does not align with the 'Outstanding' column total. To reduce customer inquiries and accounting workload, I request the removal of the 'Amount' column total.
Thank you!