Increased VIN Attributes. Automatic Recall Check.
Juan Pablo Ruelas
Protractor already has integrations that allow for VIN's to be decoded, but there is much room for improvement. There should be a way to see VIN attributes easily, like in the utilities tab of a work order. There should also be an automated recall check when creating a work order. If there is a recall, it should automatically be entered into the work order; if not, it should just have information stating when it was last checked.
Juan Pablo Ruelas
Darren Williams Could we possibly merge this topic with the others mentioned by Ken Anderson?
K
Ken Anderson
We had close to this with our previous SMS - It was very helpful.
It would be in red letters on the main page and show as "Possible Open Recall". It was tied with Car Fax as I remember, so it couldn't say completed or not. Great reminder for us and a good customer conversation info. Reminder for us to not do a potentially free repair for the consumer.
This has also come up before;
Juan Pablo Ruelas
Ken Anderson Thank you for the insight! What sms were you using before?
K
Ken Anderson
Juan Pablo Ruelas way back then we were using WinWorks Autoshop on a local server. But due to growth and wanting more, proper, integrations, we moved to Protractor.
Doug Brackett
Automating recall checks would be a big win! The recall check would need to be with the manufacturer's website so complete and open recalls can be tracked.
Juan Pablo Ruelas
Doug Brackett It could be an integration with the NHTSA website, this way it works with all manufacturers.