Update the Protractor API to include holdover data (and any other data necessary) so that AutoOps can know exactly how many hours are booked each day. This will aid in scheduling the correct amount of appointments.
See attached screenshot: on Wed, AutoOps is thinking there are 19.4 hours booked that day due to the holdover...when in reality we only have 11.4 hours booked. This results in us either underbooking or overbooking instead of being able to schedule the correct number of appointments each day.
More discussion can be found here: