unacceptable accounting errors
Fay Porter
Accounting errors where the receivable balance should be zero but is still reflecting a balance due.
This needs remedied as soon as possible.
Kris Smit
Can you confirm the payments are applied? That is usually the issue.
B
Bill Marr
Every process in this system takes far to many steps, I was getting stuck trying to figure that out too, and as the other poster said you have to manually purge the transactions after they are applied. They would do well to get a few key shop owners together with the developers to fix all the issues in the system and streamline it
D
Dan Bryant
That is odd, were there any items purged? Either there's something applied incorrectly and purged, or it's an error. Support should be able to sort this out for you though!