Share the number of hours booked each day with AutoOps so we can schedule by hours instead of number of appointments.
C
Christina
We would like AutoOps to only look at the hours that are actually booked on any given day. AutoOps can not currently see any holdovers that we create. AutoOps says that due to Protractor's API they are not able to see the hours booked. This would help us schedule more efficiently and effectively via hours instead of number of appointments. Can Protractor please provide the needed access to the hours booked figure for AutoOps?
Jen
Agree, holdovers are not being counted. Would absolutely help if they were included with the total hours for the day in AutoOps.
Doug Brackett
Hi Christina, AO can see / calculate hours booked, reach out to their support for the details of how to set this up. This is how we schedule, to a max number of hours.
C
Christina
Doug Brackett I have confirmed with AutoOps that the Hours Booked (the highlighted number in the image) is not included in the Protractor API.