Scheduler - Technician Mode
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Nick Meulensteen
We like to use the technician mode on the scheduler. However, it's annoying that every morning when loading protractor we have to select technician mode, and then also select which technicians we wish to view. Could a feature be added to save the scheduler we've customized to our liking as a default?
Also, while using technician mode... it would be super handy if when a technician has a day off, there was a check box next to their name to click that would highlight their whole day as off. This would make it simple to see, so that no appointments get accidently made under their name. Thanks.
Jeremy Bons
the scheduler needs LOTS of help.. the tech mode is also not great as you have to manually select the tech in the appt screen (or a work order).. when booking you often don't know the tech, we would rather have the columns be set as BAYS or just allow you to double click a spot and it just automatically assign that tech.. the scheduler is too cumbersome.. I miss the ones i used at the other shops I've worked at, where the schedulers were much more useful!!