API upgrades
John Bridgwater (Bridgwater Automotive)
I bet there are companies out there that can bidirectionally work with the API to facilitate a much more robust reminder system. I would love to see the reminders included with the API so those companies can use AI to accomplish the other things previously asked for in the reminder system, as well as sending out automated reminders of those items as needed, along with deferred work, etc. I have a vision of how it could work, but I am not a programmer so I may be dreaming too big.
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Robert Blaes
As independent shops. we really need to be able to customize how we communicate with our customers and with the current labor shortages and bandwidth available form shop owners and managers, need to be able to utilize 3rd party providers to accomplish this goal without tying their hands.
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Nate Stanley
Regarding API upgrades, I would love to see service package details added to the /Estimate/ and /WorkOrder/ modules in the web API. /Invoices/ module already provides service package details, why would the other two modules not provide the same functionality? This would allow better reporting on open Work Orders and Estimates. Such as being able to see any open work orders that have Brake repairs on them if we are slow on Brake work, etc.